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Kaikōura Healthcare

Providing primary health care to residents, families, businesses and visitors to Kaikoura and the surrounding area

Ph. 03 319 3501
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You are here: Home / What your information is used for

What your information is used for

Practices typically hold two types of Information about you:

  • Non-clinical information (your name, address etc…)
  • Clinical information (what you talk to the doctor or nurse about in the privacy of the consulting room, plus any laboratory tests undertaken, diagnoses made or medicines you are prescribed).

Non-clinical information:

  • The practice is required to pass on your non-clinical information to the PHO, its administration agencies and HealthPAC (the payment arm of the Ministry of Health) in order to obtain the funding that gives you subsidised care.

Clinical information:

  • Our health care professionals (doctors & nurses) make notes of what you talk to them about.  These notes help them to provide good care for you (it is also a legal and ethical requirement that they do so).  This information is kept on the practice’s own computers (and/or paper records).  This information is not normally passed to anyone outside the practice.
  • However, if you need a laboratory test or a prescription, or are referred to a specialist or hospital, some of your information will need to go to that other person or organisation, in order for them to be able to provide proper care for you.  Similarly, if you are part of some of our programmes (e.g. respiratory) some information will go to the PHO and the particular providers of the programmes, to help make sure these programmes are working well for you and other people.  You will be asked to consent for this when you are enrolled in any such programmes.
  • Finally, this practice and PHO are part of a national quality improvement programme, called the PHO Performance Programme.  So that we can measure how well we are caring for you and compare our services with other PHOs, we need to electronically supply clinical information attached to your National Health index (NHI) number but without any details of your name or address.  This data will be used to produce reports for the District Health Board and Ministry of Health that do not identify you individually in any way.

Kaikōura Healthcare Facilities


Patient and visitor parking

Large, comfortable waiting area

Accessible facility

No smoking zone

Language Interpreters

Wi-Fi (Free to use)

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Covid-19 Update – Traffic Light RED, phase 3

As COVID-19 is now widespread throughout New Zealand and we also have local cases, there are NEW processes in place to ensure patient safety and enable us to maintain health services throughout the pandemic.  From Monday 28 February the new processes are:

All consults will be via video link or telephone unless your doctor or nurse needs to see you face to face.  Reception may ask you questions about what you need to be seen for so they can let the doctor or nurse know.

If you need a repeat prescription or to make an appointment, PLEASE RING reception on 033193501 to request these OR get onto the My Indici patient portal to request these, or check your results.  DO NOT walk into the medical centre, as you will not be able to get in unless seeing a doctor or nurse.

PCR testing,  We will continue to test Monday to Friday and if you need to be tested please ring 03 319 3501 to book with the nurse.

RAT testing, Kaikoura Pharmacy is able to do RAT testing for unvaccinated people travelling in New Zealand and is also doing Ministry of Justice RAT tests for people attending court locally.

Critical worker RAT tests are available from Kaikoura Healthcare for employees of critical business which have applied to MBIE for registration as a critical employer. 

For more information on the above, please click here.

If you have any questions or concerns about COVID-19 or have any respiratory symptoms, please call the practice on 03 319 3501 or Healthline on 0800 611 116. You can click the link below to access up to date info from the Ministry of Health.

Latest Covid update

Our Covid vaccination clinic is on Saturdays from 10.30am – 2pm.  The clinic offers walk-ins together with pre-booked appointments by calling the practice on 03 319 3501.  

The clinic is for 5-11 years and also those aged 12 years and over and offers first and second vaccinations as well as boosters.

Covid Vaccination FAQ’s

Thank you for your patience at this time.

URGENT CARE CLINICS on weekends are from 10.30am-12noon.