On 30th November 2020 Kaikoura Healthcare is changing to a new patient Management System (the computer system that we collect and store your health information on) called Indici.
In the week before we move to Indici the team will be having training in the use of the new system.
In the week beginning 30th November when the system goes “live” we have reduced the number of appointments so that staff can take the time to learn the new system. Things may be a little slower as our team learns the new system. We thank you, our patients, for your understanding and patience during this time.
One of the great things for you about this new system is a new patient portal called My Indici™
My Indici ™ is a secure website which allows you access to your personal health information from any internet device at anytime, anywhere in the world. The website receives your personal health information, directly from your medical centre’s patient management system.
For Kaikoura Healthcare, it is also a way to have secure electronic communication with you. This service is available free for patients over the age of 18. Patients under 18 may be eligible subject to clinical approval.
TEST RESULTS: Your “Lab Results” will be visible after you have logged on with your personal password, as well as any comment by your doctor. Please read your doctors comments and take any action recommended. If there are serious abnormalities, we will endeavour to contact you through other channels, including phone or txt or letter letter.
APPOINTMENT BOOKINGS My Indici ™ will allow you to book a routine appointment with your own doctor. Nurse appointments are not able to be booked on My Indici ™ due to them needing to be booked into specific clinics. The exception is clinics such as flu vaccine clinics during the flu season or smear clinics, where these are available to be booked on the portal.
REPEAT PRESCRIPTIONS Requests for repeat prescriptions can be made via My Indici ™. Repeat prescriptions may take up to two/three working days to be produced – fees apply. If you require a prescription more urgently, you should contact the practice by phone to arrange an urgent prescription.
An additional fee applies for urgent prescriptions.
We thank you for your patience as we adjust to and learn the new system.