The team at Kaikōura Health Te Hā O Te Ora formed a working group in the last month to identify and ensure that local processes meet the recommendations of the Ministry of Health and the Canterbury DHB and we are working hard to ensure that we keep the community as safe as possible.
We need your help to ensure that NO patients come into the Health facility without first calling Healthline’s COVID -19 line on 0800 358 5453 if they have been overseas in the last 14 days, have a cough, fever, sore throat or flu like symptoms or have been in contact with a person diagnosed with COVID-19 or with similar symptoms. Please spread the word to your friends and family about this process.
If Healthline advise you to contact your GP then please PHONE US first on 03 319-3501 and let us know that you have these symptoms. Please do not come into the facility without phoning ahead.
As part of our own safety measures all patients who phone for an appointment from Tuesday 17th March 2020 will be asked a series of questions to ensure that we can triage you appropriately. Patients who meet our triage criteria will be seen called or seen in our specially set up room in the basement of the building. This is to limit the chances of the virus coming into our facility where many vulnerable people are.
If you do come into the facility with these symptoms you will be asked to return to your vehicle until a nurse or doctor can see you to assess you. Please do not be offended by this, we are endeavouring to minimise the opportunities of spreading the virus.
Please ensure that you use the hand sanitiser at the front door on entering the building and again when you leave.
We have today removed all magazines and toys from the waiting room as a precaution but please feel free to bring your own books to read while you are waiting.
Over the next few days we will be adjusting reception and the glass on their windows will be down with a small gap to enable them to talk with you. This is to provide them protection to ensure they are able to continue to work.
VISITORS TO OUR REST HOME AND INPATIENT SERVICES– we ask that if you have been overseas in the last 14 days, have a cough, sore throat, fever or flu like symptoms or have been in contact with a person diagnosed with COVID-19 or with similar symptoms that you do not come and visit our residents or our inpatients in the Acute wing. These are some of our most vulnerable people.